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HND Computing: Technical Support - GG5M 16

HND Computing: Technical Support - GG5M 16

An SQA HND in Computing: Technical Support will give you a range of contemporary vocational and technical computing skills to enable you to work in an IT-related role. The course covers all the fundamental aspects of technical support, including in-depth knowledge of operating systems, networks, hardware and software development.

The SQA HND in Computing: Technical Support consists of a total of 30 Unit credits. Each Unit credit is designed to take about 40 hours teaching and learning (though it may take more or less time than this).

An SQA HND in Computing: Technical Support can gain you entry in to an English speaking university.

SQA's prestigious qualifications are recognised worldwide.


Course Tutor Guide (including Course Framework)

Title: HND Computing: Technical Support
Code: GG5M 16
Download: Computing: Technical Support Course Tutor Guide (including Qualification Framework)
Version Change-August 2017

A Guide for Tutors

Communication Units

This document is aimed at tutors who are teaching learners whose first language is not English.

The purpose of this document is to provide a selection of formative exercises that will:

  • provide interesting exercises to motivate learners
  • increase learners' confidence in their ability to communicate effectively in English
  • prepare learners to successfully pass the summative assessments

Communication Units in HNCs and HNDs

Research Skills

This guide provides support for developing good practice in how the Research Skills Unit (F60A 34) might be delivered, scheduled and assessed. It contains guidance on delivering the Research Skills Unit both on a stand-alone basis or integrating with other Units, and provides customised checklists for integration with various Graded Units

Unit Specifications

Security Concepts H17V 34

Unit Specification H17V 34

The Unit Security Concepts (H17V 34) has been replaced by the Unit Network Security Concepts (HT9G 34). Centres must enter candidates for the replaced Unit (HT9G 35) from 1st August 2017.Centres may continue to enter students on the Unit (H17V 34) but all students must have completed and results submitted for the Unit by no later than 31/07/2020.

Open Source Operating Systems:Introduction to Command Line Administration H18C 35

Unit Specification H18C 35

The Unit Open Source Operating Systems: Introduction to Command Line Administration (H18C 35) has been replaced by the Unit Open Source Operating Systems: Introduction to Command Line Administration (HT6W 35). Centres must enter candidates for the replaced Unit (HT6W 35) from 1st August 2017.H18C 35 Open Source Operating Systems: Introduction to Command Line Administration and H17N 34 Mail Server Management have been removed from the framework.

Two additional mandatory Units

  • H8T2 33 Workplace Communication in English, SCQF level 6, to be delivered in Year 1 of all HND frameworks, as of August 2015.
  • F60A 34 Research Skills, SCQF level 7, to be delivered in Year 2 of all HND frameworks, as of August 2016.