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Terms and Conditions

General

This website and all its content ('the website') belongs exclusively to the Scottish Qualifications Authority, ('SQA') a Non-Departmental Public Body responsible to the Scottish Parliament, through the Scottish Government Education Department, for the development and management of assessment and certification of a wide range of qualifications in Scotland. SQA was established under Section 1 of the Education (Scotland) Act 1996. Our usual place of business is at The Optima Building, 58 Robertson Street, Glasgow G2 8DQ, Scotland, and we can be contacted by telephone on 0303 333 0330, or by e-mail on mycentre@sqa.org.uk.

SQA makes all reasonable efforts to ensure that all information provided through this website, published on the internet, is accurate at the time of inclusion. However, there may be inadvertent and occasional errors, including typographical errors, for which we apologise. Information may also be updated or changed at any time without notice.

Privacy Statement

This Privacy Statement sets out the data processing practices of SQA for the purposes of the Data Protection Act 1998 and related legislation, through the use of the internet and the World Wide Web. SQA has in place a valid notification with the Information Commissioner in terms of the Data Protection Act 1998. This can be viewed at the data protection website, entering our registration number Z5781759.

Data Protection Act (1998) - Request for access to personal data

SQA collects personal information from visitors to this website through the use of enquiry and order forms, and every time you e-mail us your details. We may monitor and collect the Internet Protocol (IP) addresses of visitors to our site, and this information may be used for analysis and statistical purposes.

We will use the details you provide us for the provision of information about services, and for administration, sales and marketing. We may need to disclose your details to our agents and other service providers for these purposes. We may assess your suitability for certain services we provide and reserve the right to decline your request if this is considered justified.

We will not share your details with third parties other than those agents and service providers used to meet your requirements. By your provision of personal information to us, you consent to our processing sensitive personal data about you where this is necessary, for example health information, and are protected under the laws of the United Kingdom and other countries.

Given that the internet is a global environment, using the internet to collect and process personal data necessarily involves the transmission of data internationally. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of your personal data in this way.

SQA respects your right of privacy. If you tell us that you do not wish to have your personal information used in the ways we have specified, we will respect your wishes. You have a right to apply for a copy of the information about you that we hold (for which we may charge a small fee) and to have any inaccuracies corrected by contacting us on data.protection@sqa.org.uk.

If you do not wish to be contacted for marketing purposes, please e-mail us on mycentre@sqa.org.uk, but remember that if you do so we will be unable to provide you with information about latest publications etc.

Disclaimer

The information contained in this website is given in good faith, but SQA does not warrant that it will always be complete, accurate, up-to-date or reliable.

Our website contains links to other websites, but this does not mean that we endorse or accept responsibility for these sites, and we are not responsible for the privacy practices or content of these websites. Please ensure that you have taken precautionary measures to ensure than any downloads etc, from these sites are free from any virus, Trojan horse or any other items that may cause damage or destruction.

SQA makes no warranty or representation that the use of this website will be uninterrupted or error free, or that this site or the server that hosts it are free of viruses or bugs.

SQA assumes no responsibility or liability for any information published on this website and further disclaims all liability in respect of such information. In particular, we hereby exclude all liability for any claims, losses, demands or damages whatsoever in relation to any information, content, promotion, procedures, products or methods contained in or referred to in the material published on the site. No exclusion is made, however, in respect of death or personal injury arising from our negligence.

Copyright notice

The content of these pages are copyright © Scottish Qualifications Authority. You may download to a local hard disk and print extracts from this website for your personal use. You may also recopy downloaded extracts to others provided you do not do so for profit.

All other rights are reserved. In particular, reproduction of part or all the contents in any form is prohibited unless for personal use. None of the contents of this website may be copied or otherwise incorporated into or stored in any other design, logo, website, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other). For the avoidance of doubt, linking to or framing of this site or any part of it is not permitted without express permission.

Publications downloaded from this website may have their own specific copyright notices, and you should follow the instructions as stated on the title page.

Cookies and Website Traffic Analysis

When users enter SQA’s website their computers will automatically be issued with 'cookies'. Cookies are text files which identify users' computers to SQA’s server. The website then creates "session" cookies to store some of the preferences of users moving around the website, e.g. retaining a low graphics text-only preference. Cookies in themselves do not identify individual users but identify only the computer used and they are deleted on departure from the website.

Many websites do this to track traffic flows, whenever users visit those websites.

SQA’s website uses third-party cookies to measure use of the website including number of visitors, how frequently pages are viewed, and the city and country of origin of users. This helps to determine what is popular and can influence future content and development. For this purpose, SQA uses Google Analytics to measure and analyse usage of the website. The information collected by SQA will include IP Address, pages visited, browser type and operating system. The data will not be used to identify any user personally.

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user.

Cookies used on cn.sqa.org.uk

Cookie Description

HASQALB

Loadbalancer cookie

_utma - GA
_utmb - GA
_utmc - GA
_utmz - GA

Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.

HASECURESQA

Loadbalancer cookie for piwik stats

_pk_id.*

Piwik: We use Piwik to monitor traffic levels, search queries and visits to this website.

_pk_ses.*

These cookies enable Piwik to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

PIWIK_SESSID

These cookies are set only after the user has given consent to us to use cookies.

civicAllowCookies

Cookie Control: When you click "I'm happy with this..." on the Cookie Control user interface, a cookie is set in order to remember your preference.

civicShowCookieIcon

Cookie Control icon display preference cookie.