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HND Computing: Technical Support

HND Computing: Technical Support

An SQA HND in Computing: Technical Support will give you a range of contemporary vocational and technical computing skills to enable you to work in an IT-related role. The course covers all the fundamental aspects of technical support, including in-depth knowledge of operating systems, networks, hardware and software development.

The SQA HND in Computing: Technical Support consists of a total of 30 Unit credits. Each Unit credit is designed to take about 40 hours teaching and learning (though it may take more or less time than this).

An SQA HND in Computing: Technical Support can gain you entry in to an English speaking university.

SQA's prestigious qualifications are recognised worldwide.

Course Tutor Guide (including Course Framework)

Title: HND Computing: Technical Support
Code: GG5M 16
Download: Computing: Technical Support Course Tutor Guide (including Qualification Framework)
Version Change - March 2019

A Guide for Tutors

Communication Units

This document is aimed at tutors who are teaching learners whose first language is not English.

The purpose of this document is to provide a selection of formative exercises that will:

  • provide interesting exercises to motivate learners
  • increase learners' confidence in their ability to communicate effectively in English
  • prepare learners to successfully pass the summative assessments

Communication Units in HNCs and HNDs

Research Skills

The guide provides support for developing good practice in how the Research Skills unit might be delivered, scheduled and assessed. It contains guidance on delivering the Research Skills Unit both on a stand-alone basis or integrating with other Units, and provides customised checklists for integration with various Graded Units.