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SQA Advanced Diploma in Computing: Technical Support

The SQA Advanced Diploma in Computing: Technical Support will give learners vocational and technical computing skills that will enable them to work in an IT-related role. The course covers all the fundamental aspects of technical support, including in-depth knowledge of operating systems, networks, hardware, and software development.

The SQA Advanced Diploma in Computing: Technical Support consists of 30 unit credits. Each unit credit has approximately 40 hours of timetabled learning and 40 hours of self-guided learning and study. The SQA Advanced Diploma usually takes two academic years to complete, but this timeframe is flexible.

An SQA Advanced Diploma in Computing: Technical Support can allow advanced entry to an English-speaking university. SQA’s qualifications are recognised worldwide.


Course Tutor Guide (including Course Framework)

Title: SQA Advanced Diploma in Computing: Technical
Code: GM5C 48

SQA Advanced Diploma in Computing: Technical Support Course Tutor

A Guide for Tutors

Communication Units

This document is aimed at tutors who are teaching learners whose first language is not English.

The purpose of this document is to provide a selection of formative exercises that will:

  • motivate learners
  • increase confidence in communicating effectively in English
  • prepare learners to successfully pass the summative assessments

Communication Units for SQA Advanced Qualifications

Research Skills

The guide provides support for developing good practice in how the Research Skills unit might be delivered, scheduled and assessed. It contains guidance on delivering the Research Skills Unit both on a stand-alone basis or integrating with other Units, and provides customised checklists for integration with various Graded Units.